Is This Normal?
My eKO Mat Has a Smell. Is This Normal?
Yes. A natural rubber scent is normal and expected with all natural rubber yoga mats, especially when the mat is new. The scent comes from the natural rubber itself and is not the result of off-gassing from toxic chemicals. Because the eKO Series is
The Rubber Is Wearing Off My eKO Mat Where I Place My Hands and Feet. Is This Normal?
Yes. With regular use, it's normal for the eKO Series to show signs of wear in the areas that experience the most friction, particularly where your hands and feet are repeatedly placed during practice. Over time, you may notice patches on the top or
My Natural Rubber Mat Has White Spots on It. Is My Mat Ruined?
No. White spots or discoloration on a natural rubber mat are often a sign of oxidation, a natural process that occurs when rubber is exposed to oxygen, light, and environmental conditions over time. Prolonged exposure to direct sunlight can accelerat
My eKO Mat Has Become Sticky. What Does This Mean?
A sticky surface is usually a sign that the natural rubber has been affected by environmental conditions or improper care. The most common causes are prolonged exposure to heat or direct sunlight, which can accelerate the breakdown of natural rubber.
My eKO Mat Has Small Pieces of Rubber Coming Off. Is This Normal?
Yes. Because the eKO Series is made from natural rubber, it will naturally show signs of wear over time with regular use. Common wear can include small pieces of rubber flaking from the mat, particularly in high-contact areas where your hands and fee
My Marbled eKO Mat Looks Different Than the Images Online. Is This Normal?
Yes. The marbled and striped colorways in the eKO Series are individually hand-processed, making each mat unique. Because of this handcrafted process, the pattern, color distribution, and overall appearance of each mat will vary. Your mat may not loo
The Edges of My eKO Series Mat Have Threads or Fraying. Is This Normal?
Yes. Small threads or minor fraying along the edges are a normal result of the manufacturing process for eKO Series mats. These loose threads do not affect the integrity, durability, or performance of the mat. If desired, they can be carefully trimme
I Washed My eKO Mat and Now It Is Discolored or Sticky. What Can I Do?
Natural rubber is a sensitive material, and using cleaning products that are not designed for natural rubber can cause discoloration, affect grip, or speed the breakdown of the material. If the discoloration or change in grip is mild, Natural Rubber
My eKO Mat Has Become Less Grippy. Is This Normal?
Over time, you may notice changes in the grip of your eKO mat as the natural rubber ages. Because the eKO Series is made from natural, biodegradable rubber, the material will naturally oxidize and break down with use and environmental exposure. This
My eKO Travel Superlite Mat Has Small Lumps on the Surface. Is This Normal?
Yes. The eKO Travel Superlite Mat features a natural rubber top layer rather than a molded surface, which means slight variations in texture can occur. As a result, you may notice small lumps, uneven areas, or an "orange peel" appearance on parts of