<article id="isPasted"><strong>Follow the steps below:</strong></article><article><ol type="1"><li><strong>To start your return.</strong> Visit our returns portal <a href="https://www.manduka.com/apps/returns" target="_blank" tabindex="-1" style=" text-decoration: underline;">here</a> and enter your order number and email address.</li><li><strong>Select your item(s).</strong> Choose the item(s) you&#x2019;d like to return and follow the prompts.</li><li><strong>Get your return label.</strong> A prepaid return label will be provided through the portal. Any applicable return fees will be shown before you complete your return.</li><li><strong>Pack your return.</strong> Securely pack your item(s) in their original packaging with tags attached.</li><li><strong>Ship your return.</strong> Affix the label and drop your package off with the designated carrier.</li></ol><strong>Return Fees</strong><ul><li>A $5.99 return processing fee will be deducted from your refund</li><li>Oversized mats are subject to a $40 return shipping fee</li><li>Original outbound shipping charges are non-refundable</li></ul><strong>What happens next?</strong><ul><li>Once your return is received, it will be inspected and processed.</li><li>Refunds are issued to the original form of payment.</li><li>Please <strong>allow 10&#x2013;15 business days</strong> for processing after receipt.</li></ul><strong>Additional Information</strong><ul><li>All returns are subject to inspection upon receipt</li><li>Items must be in resaleable condition and meet return eligibility requirements or may be returned without refund</li><li>Refunds are issued to the original form of payment only (exchanges and store credit are not available)</li></ul><p><br></p></article><article><br></article>

Canada Return Process

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Manduka US

RETURNS

MANDUKA CANADA

I am new to yoga, which products do you recommend?

Need help choosing a new mat?

Which mats can I use for fitness related exercise?

What is the difference between an open-cell (porous) and closed-cell (non-porous) surface?

I am slipping on my mat, what can I do?

Are all mat series covered by the lifetime guarantee?

What is the difference between the Pro™ Series the Eko® Series?

What is the difference between the GRP® Adapt and the GRP® Hot Yoga mats?

What length mat should I choose?

Features

Use & Care

Is This Normal?

Sustainability

PRO Lifetime Guarantee

Pro Almost Perfect Mats

PRO SERIES

eQua® eKO® Round Yoga Mat

EKO SERIES

I sweat during my yoga practice, and I see the droplets on my GRP® Adapt mat - is this normal?

GRP® Adapt Features

GRP® Hot Yoga Series

GRP SERIES

Begin

Foundation Series

YOGA MATS

What is the P/ROX designed for?

Who is the P/ROX designed for?

How is the P/ROX different from a traditional yoga mat?

Can I wear shoes on the P/ROX?

Can I use the P/ROX for yoga?

Is the P/ROX suitable for HIIT workouts?

Can I use the P/ROX for strength training?

Does the P/ROX provide impact absorption?

What are the integrated grommets used for?

What are the dimensions and weight of the P/ROX?

Is the P/ROX suitable for commercial use?

P/ROX Hybrid Fitness Mat 6mm

The Manduka X mat is constructed of a closed-cell surface (non-absorbent), what does this mean?

Is the Manduka X Mat available in different sizes and thicknesses?

Is the Manduka X Mat covered by a lifetime guarantee?

What is the Manduka X mat made of?

Who is the Manduka X mat recommended for?

Is there latex in the Manduka X mat?

Can I wear shoes on the Manduka X mat?

Which side of the Manduka X mat do I use?

How do I care for my Manduka X mat?

These mat care products have been approved for the Manduka X mat.

How do I store my Manduka X mat?

What is sustainable about the Manduka X mat?

My Manduka X mat is starting to flake/show signs of wear - is this normal?

Can I recycle the X Mat packaging?

Manduka X Hybrid Fitness Mat 5mm

FITNESS MATS

What does a yoga towel do?

What is the difference between eQua® and yogitoes® hot yoga towel?

I practice hot yoga, and I slip during my practice. What do you recommend?

I practice power flow, and I slip during my practice when I start building heat. What do you recommend?

I practice various types of yoga, and I slip speficically on my hands and feet part way through a practice when I start building heat. What do you recommend?

I practice various types of yoga, and I slip immediately with dry hands. What do you recommend?

Overview

When do you use an eQua® Hot Yoga Mat towel?

How do I use an eQua® Hot Yoga Mat towel?

What is the eQua® Hot Yoga Towel made of?

What are the dimensions of the eQua® Hot Yoga Mat towel?

How do I care for my eQua® Hot Yoga Towel?

eQua® Hot Yoga Mat Towel

When do you use an eQua® Hot Yoga Hand Towel?

What are the dimensions of the eQua® Hot Yoga Hand Towel?

How do I care for my eQua® Hot Yoga Hand Towel

eQua® Hot Yoga Hand Towel

When do you use a Yogitoes® Hot Yoga Towel?

What are Yogitoes® Hot Yoga Towels made of?

What are the dimensions of the Yogitoes® Hot Yoga Mat Towel?

Do Yogitoes® Hot Yoga Mat Towels have a top and bottom side?

How do I care for my Yogitoes® Hot Yoga Towel?

Yogitoes® Hot Yoga Mat Towel

When do you use a Yogitoes® Hot Yoga Hand Towel?

What are the dimensions of the Yogitoes® Yoga Hand Towel?

How do I care for my Yogitoes® Yoga Hand Towel?

Yogitoes® Hot Yoga Hand Towel

HOT YOGA TOWELS

Cork Blocks

Recycled Foam Blocks

Recycled Foam Yoga Mini Block

unBLOK

Blocks

What are yoga straps used for?

What is the difference between the AligN and UnfoLD yoga straps?

How do I care for my Manduka Yoga Strap?

Straps

Yoga Props Guide

Props Guide

Yoga Mat Wash & Refresh (Safe for all Manduka Series)

Natural Rubber Yoga Mat Restore (Only eKO Series & Natural Rubber Mats)

Manduka Mat Care

What do I use a Bolster for?

What is the difference between the round, rectangular, and lean bolster?

How do I clean my Manduka Bolster?

Can I purchase bolster covers separately?

Can I purchase meditation cushion covers separately?

What makes Manduka Bolsters different?

What are the different bolster dimensions?

BOLSTER

What do I use a wool blanket for?

What is the difference between the wool and cotton blanket?

How do I care for my wool blanket?

Will the wool blanket shed or stretch?

Where is the wool blanket made?

What is sustainable about the recycled wool blanket?

Recycled Wool Blanket

How do I use a yoga mat carrier?

Which mats are compatible with the Go Steady 3.0 Mat Bag?

Which mats are compatible with the Go Light 3.0 Mat Bag?

Which mats are compatible with the Breathe Easy Mat Bag?

Which mats are compatible with the Commuter Mat Carrier?

Which mats are compatible with the Go Move Carrier?

Which mats are compatible with the Go Play Mat Carrier?

Is there a carrier that will fit my MANDUKA PRO™ EXTRA LARGE YOGA AND EXERCISE MAT (Long & Wide 79”x52”, Squared 78”x78”)?

Yoga Bags & Carriers

What do I use the cotton blanket for?

What is the difference between the cotton and the wool blanket?

How do I care for my cotton blanket?

What is sustainable about the cotton blanket?

Cotton Blanket

EQUIPMENT

What are the "made for yoga" features of your clothing?

What fabrics and materials are used in your clothing?

How should I wash my Manduka clothing?

Size Guide - what size clothing should I buy?

Bra Fit Guide - How do our bras compare?

Leggings Fit Guide - How do our leggings compare?

CLOTHING

PRODUCT INFORMATION

Which payment methods does Manduka accept?

Is it possible to place an order over the phone?

I used Afterpay for my order, and I have a question about my payments. What do I do?

Why was my purchase declined?

Can I cancel my order?

Can Manduka cancel my order?

What if I need to change something on my order?

How do I know if my order went through correctly?

I did not receive an order confirmation, what should I do?

Can I add something to my order?

Can I change the color or size of an item I just ordered?

Do you offer tax-free purchases?

How do I check the status of my order?

How do I unsubscribe from your newsletter and texts?

Can I change payment methods on my order?

Does Manduka Offer Gift Receipts?

Is it possible to split payments?

ORDERS & PAYMENT

Domestic Orders

International Orders

My shipping address is incorrect, how do I change it?

Where does Manduka US ship?

My country is not listed during checkout, what do I do?

My order qualified for free shipping, why do I see additional shipping costs at checkout?

How long does it take for my order to ship?

I have not received my order yet, what do I do?

How long will it take to receive my order?

How do I track my package?

My package has been redirected back to Manduka, what do I do?

Is Manduka responsible for lost/stolen/mis-delivered packages?

There is an item missing from my delivery, what should I do?

I received an incorrect item in my order, what should I do?

I haven’t received my PRO™ XL Yoga and Exercise Mat with the rest of my order. What do I do?

SHIPPING & DELIVERY

What is Manduka's Return Policy?

What is Manduka's Apparel Return Policy?

How are other International Returns Handled?

Does Manduka offer free returns?

Can I exchange a product from my order?

How long does the refund process take?

Will I be charged for return shipping?

Will I be refunded for the outbound shipping charges for my order?

Is it possible to return a Manduka product purchased from Amazon or another retailer?

What is Manduka's price adjustment policy?

I have decided to return my mat, but I no longer have the original box. How do I ship it?