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What is not covered under the lifetime guarantee?Updated 8 months ago

Criteria not covered under the Lifetime Guarantee

  • Cosmetic wear to the surface that does not affect the performance of the mat 
  • Uneven color patterns, stains, or discoloration at time of purchase or from use
  • Creases and folds from improper handling and/or storing. It is best to lay the mat flat or keep it rolled up. 
  • Damage from excessive amounts of water or other liquids i.e. submerging the mat under water
  • Improper cleaning with anything other than Manduka Mat Wash or water 
  • Damage from a washing machine, vacuum cleaner, etc.
  • Damage from use other than yoga or similar fitness activities 
  • Damage from outside elements or factors
  • Slipping on the mat 
  • Bad odor due to usage and lack of cleaning
  • Mats purchased before September 1, 2008 
  • Mats marked as "Irregular" at time of purchase
  • The PRO Extra Large mats (PRO Long & Wide, PRO™ Squared) are not covered by the Lifetime Guarantee 
  • Almost Perfect PRO™ Series mats are not covered by the Lifetime Guarantee
  • Mats purchased from unauthorized resellers are not covered by the Lifetime Guarantee
  • Mats purchased on eBay are not covered by the Lifetime Guarantee
  • MATS USED BY STUDIOS FOR IN-STUDIO EQUIPMENT USE ARE NOT COVERED BY THE LIFETIME GUARANTEE.
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