What is not covered under the lifetime guarantee?Updated 8 months ago
Criteria not covered under the Lifetime Guarantee:
- Cosmetic wear to the surface that does not affect the performance of the mat
- Uneven color patterns, stains, or discoloration at time of purchase or from use
- Creases and folds from improper handling and/or storing. It is best to lay the mat flat or keep it rolled up.
- Damage from excessive amounts of water or other liquids i.e. submerging the mat under water
- Improper cleaning with anything other than Manduka Mat Wash or water
- Damage from a washing machine, vacuum cleaner, etc.
- Damage from use other than yoga or similar fitness activities
- Damage from outside elements or factors
- Slipping on the mat
- Bad odor due to usage and lack of cleaning
- Mats purchased before September 1, 2008
- Mats marked as "Irregular" at time of purchase
- Almost Perfect PRO™ Series mats are not covered by the Lifetime Guarantee
- Mats purchased from unauthorized resellers are not covered by the Lifetime Guarantee
- Mats purchased on eBay are not covered by the Lifetime Guarantee
- MATS USED BY STUDIOS FOR IN-STUDIO EQUIPMENT USE ARE NOT COVERED BY THE LIFETIME GUARANTEE.