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How do I make a claim for the Lifetime Guarantee?Updated 18 days ago

If you would like to request a replacement mat, please email [email protected] with the following:

  • Proof of purchase
  • A photo of the full mat laid flat with the logo visible
  • A photo of the top surface of the mat
  • A photo of the bottom surface of the mat

Proof of purchase is required for all Lifetime Guarantee claims.

Once your submission is received, Manduka will review the information provided to determine whether your PRO Series mat meets the Lifetime Guarantee criteria. If additional information is needed, our Customer Care team will provide further instructions.

You can expect a response within approximately two business days. In some cases, customers in certain locations may also be responsible for the shipping cost of the replacement mat. Any applicable charges will be communicated during the claim review process.

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