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I don’t see the Truemed option at checkoutUpdated an hour ago

If Truemed isn’t showing at checkout, a few things could be causing it:

  • A discount code is applied (Truemed isn’t available on already discounted orders)
  • You’re signed into Shop Pay — try checking out as a guest
  • The item(s) in your cart may not be eligible for HSA/FSA use
  • You’re shopping on a third-party site (Truemed is only available on our website)


If you’re still not seeing it, try refreshing your cart or starting a new checkout session.

If you’re checking out on our site and believe your item should be eligible, you can reach out to [email protected] with the product name for review..


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