I don’t see the Truemed option at checkoutUpdated an hour ago
If Truemed isn’t showing at checkout, a few things could be causing it:
- A discount code is applied (Truemed isn’t available on already discounted orders)
- You’re signed into Shop Pay — try checking out as a guest
- The item(s) in your cart may not be eligible for HSA/FSA use
- You’re shopping on a third-party site (Truemed is only available on our website)
If you’re still not seeing it, try refreshing your cart or starting a new checkout session.
If you’re checking out on our site and believe your item should be eligible, you can reach out to [email protected] with the product name for review..