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Returns

What is Manduka's return policy?

Manduka is committed to providing the highest level of customer care. We gladly accept unworn, unwashed, unused or unaltered merchandise in resaleable condition (tags attached and packaging included) for a refund within 30 days of receipt. Please not

What is Manduka's Apparel Return Policy?

Manduka is an eco-conscious company. We do everything we can to prevent wasting materials and make every effort to minimize our environmental impact. Manduka accepts apparel returns up to 30 days from the delivery date for orders through manduka.com.

How do I return my order?

How to return my items? Easy! Follow the steps below:

International Returns

Manduka would be happy to offer returns and exchanges from countries outside of the USA, however, please keep in mind that the customer will be fully responsible for checking that all applicable duties and taxes would be charged to them directly if a

Does Manduka offer free returns?

Yes, Manduka offers free returns for orders within the United States. Manduka offers a prepaid FedEx return label for orders within 30 days of receipt. Please note that Manduka does not offer prepaid return labels for the PRO Extra Large mats, Almost

Can I exchange a product from my order?

Manduka does not provide direct exchanges. We kindly ask you to return your order within 30 days, and we will refund you for your original purchase so that you can place a new order on Manduka.com  at your own convenience.

How long does the refund process take?

Once your return is received at our warehouse, it will take approximately 7-10 days to process the return and refund your original form of payment. Please note all items are subject to inspection. All items must be in resaleable condition and must be

Will I be charged for return shipping?

No - Manduka provides prepaid FedEx return labels to return your package. Please note that Manduka does not offer prepaid return labels for international orders, the PRO Extra Large mats, Almost Perfect mats, or for returns from Alaska, Hawaii, APO &

Will I be refunded for the outbound shipping charges for my order?

No - Please note that the shipping cost on the outbound shipment is not refundable.

Is it possible to return a Manduka product purchased from Amazon or another retailer?

No - We are unable to accept products purchased from Amazon, yoga studios, or other third party retailers. Please reach out to the retailer you purchased from with any inquiries regarding your purchase, as these items are subject to the retailers' ow

I have a complaint about an item I ordered, what should I do?

If you should experience an issue with a product then please email our Customer Care Team at [email protected], M-F, 8am-3pm Pacific Time. Please note, if you purchased your product from another retailer than Manduka.com, please address your concern t

What is Manduka's price adjustment policy?

Price adjustments will not be provided to previous orders.

I'm not satisfied with my mat and want to return it, but I've used it. What do I do?

If you purchased your mat through Manduka.com and are within the return window, 30 days from receipt, please reach out to our Customer Care Team by emailing [email protected] to request a return label.  Please allow 3 business days for review and resp

Can I Return my PRO™ Extra Large Yoga and Exercise Mat for a refund?

Your PRO™ Extra Large Yoga and Exercise Mat (Squared 78”x78” or Long and Wide 79”x52”) can be returned for a refund. Kindly note that Manduka does not offer a free return label for these mats. PRO™ Extra Large Yoga and Exercise Mat Returns may be sen

Can I return my Shala Rug for a refund?

If you purchased your Shala Yoga Rug on Manduka.com and are within the return window, please reach out to our Customer Care Team.  You can absolutely return your Shala Rug under the following conditions:. How to return my item? Easy! Follow the steps

I have decided to return my mat, but I no longer have the original box. How do I ship it?

Using the original box for your return is always best, but if you no longer have the original packaging, the mat may be rolled in cardboard and securely taped. The return label can be affixed to the outside of the package. Please fill out the Return

I have decided to return my mat, but I no longer have the original box. How do I ship it?

Using the original box for your return is always best, but if you no longer have the original packaging, the mat may be rolled in cardboard and securely taped. The return label can be affixed to the outside of the package. Please fill out the return

Black Friday Terms & Conditions 2024

Offer of 25% Off Sitewide and Free Shipping valid until 12/02/2024 at 11:59 PM PST on manduka.com. Not valid for EU purchases on eu.manduka.com. Cannot be combined with any other offers or discount codes including our special yoga teacher PROgram pri