Shipping

Domestic Orders

Manduka ships from our warehouse in Southern California. Our warehouse processes online orders between Monday and Friday. Please be mindful of holidays as shipping carriers are closed on select days, and the volume of orders received increases and ex

International Orders

Our warehouse processes online orders between Monday and Friday. Orders placed after 12:30pm (Pacific Time) will not be processed until the following business day. Please be mindful of holidays as shipping carriers are closed on select days, and the

Where does Manduka US ship?

In addition to shipping within the United States, Manduka US also ships to all of the following countries:. Antigua & Barbuda. Argentina. Bahamas. Brazil. British Virgin Islands. Chile. Costa Rica. Guatemala. Mauritius. Mexico. Panama. Peru. U.S. Out

My country is not listed during checkout, what do I do?

If we do not have a retail partner within your area please feel free to reach out to us at [email protected], and we would be happy to help you further!. If you are in Canada, please purchase directly from our Canada website here. If you are in the EU

My order qualified for free shipping, why do I see additional shipping costs at checkout?

Is your shipping address to an island, international location, or outside of the continental US? Then it is likely additional shipping costs have been applied because we are unable to offer free shipping to these destinations. Are you using a coupon

My shipping address is incorrect, how do I change it?

If you made a mistake with your shipping details, please reach out to our Customer Care team right away by calling us at 1.877.MANDUKA, M-F 8am to 5pm PST. Please note, we are unable to adjust addresses if the order has already shipped out from our w

How long does it take for my order to ship?

Orders received before 12:30pm Pacific Time on a business day will most likely be shipped the same day. Orders received after 12:30pm Pacific Time will most likely be shipped the following business day. Orders placed on a Friday afternoon or during t

How long will it take to receive my order?

Manduka ships from our warehouse located in Carson, California. Our warehouse can process orders within 24-72 business hours and ship via FedEx Ground. You’ll receive the tracking information via email once the order ships. Then you can use the track

How do I track my package?

You will receive a shipping confirmation email with a tracking number once your order ships from our warehouse, so you can follow the progress of your delivery. We ship our orders through FedEx Home Delivery.

My package has been redirected back to Manduka, what do I do?

Packages are sometimes redirected back to our warehouse in California, this can occur due to the following reasons:. If we receive the package back at our warehouse, we will contact you to find a suitable solution. If you see that your package has be

I have not received my order yet, what do I do?

Our aim is to fulfill and ship your order as soon as possible, once your order has been shipped, you will receive a shipping confirmation email with the FedEx tracking number. If FedEx is showing that your package was delivered according to the track

Is Manduka responsible for lost/stolen/mis-delivered packages?

Manduka is not responsible for lost, stolen, or misdelivered packages. To ensure the safety of large or expedited orders, we require a signature upon delivery for all orders over $500. This does not apply to Wholesale orders - please reference our Wh

There is an item missing from my delivery, what should I do?

First, please ensure that the package was not damaged during transit or tampered with. Second, double check that you have unpacked all product(s) from the package. When possible, our warehouse packs items within or around softer articles to minimize

I received an incorrect item in my order, what should I do?

Please contact our Customer Care Team at [email protected] or 1.877.MANDUKA, 8am to 5pm Pacific Time, so that we can assist you!.

Will the root board be included in the shipment with the rest of my order from Manduka?

The Root Board is shipped directly from the manufacturer. If you ordered additional items from Manduka, then your order will arrive in separate shipments with separate tracking numbers. For questions about the Manduka items in your order, please con

Will the PÜL Smartcap Water Bottle be included in the shipment with the rest of my order from Manduka?

The PUL is shipped directly from the manufacturer. If you ordered additional items from Manduka, then you order will arrive in separate shipments with separate tracking numbers. For questions about the Manduka items in your order, please contact our

I haven’t received my PRO™ Extra Large Yoga and Exercise Mat or my eQua® eKO® Round Yoga Mat with the rest of my order. What do I do?

If you received your order but have not yet received your eQua® eKO® Round Yoga Mat or your PRO™ Extra Large Yoga and Exercise Mat, have no fear, your mat is on the way!. Please note, due to the mat’s larger size, your order has been shipped in separ