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What is Manduka's return policy?

** Holiday Update**. The 2023 holiday extended return window for orders is from 11/21/23-12/31/23. If you place your order during this timeframe, you have 45 days from receipt to return your order. Contact our Customer Care team at [email protected] f

How do I return my order?

How to return my items? Easy! Follow the steps below:

International Returns

Manduka would be happy to offer returns and exchanges from countries outside of the USA, however, please keep in mind that the customer will be fully responsible for checking that all applicable duties and taxes would be charged to them directly if a

Does Manduka offer free returns?

Yes, Manduka offers free returns for orders within the United States. Manduka offers a prepaid FedEx return label for orders within 30 days of receipt. Please note that Manduka does not offer prepaid return labels for the PRO Extra Large mats or for

Can I exchange a product from my order?

Manduka does not provide direct exchanges. We kindly ask you to return your order within 30 days, and we will refund you for your original purchase so that you can place a new order on Manduka.com  at your own convenience.

How long does the refund process take?

Once your return is received at our warehouse, it will take approximately 5-7 business days to process the return and refund your original form of payment. Please note all items are subject to inspection. (If the returned items do not pass inspection

Will I be charged for return shipping?

No - Manduka provides prepaid FedEx return labels to return your package. Please note that Manduka does not offer prepaid return labels for international orders, the PRO Extra Large mats or for returns from Alaska, Hawaii, APO & DPO addresses, and of

Will I be refunded for the outbound shipping charges for my order?

No - Please note that the shipping cost on the outbound shipment is not refundable. This includes orders with the Root Board.

How do I return my Root Board?

To return the Root Board from your order, please contact the Root Board directly.  You can fill out a contact form on their website here requesting a return.  You can read more about the Root Board return/refund policy here.

How do I return my PÜL Smartcap water bottle?

To return the PUL Smartcap Water Bottle from your order, please contact PUL directly.  To return your PUL product, submit a return request to the PUL Customer Service team by emailing su[email protected]. Read more about the PUL return/refund policy h

Is it possible to return a Manduka product purchased from another retailer?

No - We are unable to accept products purchased from other retailers. Please reach out to the retailer you purchased from with any inquiries regarding your purchase, as these items are subject to the retailers' own return policies.

I have a complaint about an item I ordered, what should I do?

If you should experience an issue with a product then please call or email our Customer Care Team at 1.877.MANDUKA or [email protected], M-F, 6am-5pm Pacific Time. Please note, if you purchased your product from another retailer than Manduka.com, plea

What is Manduka's price adjustment policy?

Manduka offers a one-time price adjustment if an item is marked down within 10 days of your order date. PLEASE NOTE: "Final sale" items are not eligible for a price adjustment. To request a price adjustment within 10 days of placing your order, email

I'm not satisfied with my mat and want to return it, but I've used it. What do I do?

If you purchased your mat through Manduka.com and are within the return window (90 days for PRO Series mats and 30 days for all other Manduka mats), please reach out to our Customer Care Team.  You can absolutely return your mat, even if it has been

What is your holiday return period?

The 2023 holiday extended return window for orders is from 11/21/23-12/31/23. If you place your order during this timeframe, you have 45 days from receipt to return your order. Contact our Customer Care team at [email protected] for assistance with yo

Can I Return my PRO™ Extra Large Yoga and Exercise Mat for a refund?

If not 100% satisfied, your PRO™ Extra Large Yoga and Exercise Mat (Squared 78”x78” or Long and Wide 79”x52”) can be returned for a refund. Kindly note that Manduka does not offer a free return label for these mats. PRO™ Extra Large Yoga and Exercise

I have decided to return my mat, but I no longer have the original box. How do I ship it?

Using the original box for your return is always best, but if you no longer have the original packaging, the mat may be rolled in cardboard and securely taped. The return label can be affixed to the outside of the package. Please fill out the Return

Can I Return my PRO™ Extra Large Yoga and Exercise Mat for a refund?

If not 100% satisfied, your PRO™ Extra Large Yoga and Exercise Mat (Squared 78”x78” or Long and Wide 79”x52”) can be returned for a refund. Kindly note that Manduka does not offer a free return label for these mats. PRO™ Extra Large Yoga and Exercise

I have decided to return my mat, but I no longer have the original box. How do I ship it?

Using the original box for your return is always best, but if you no longer have the original packaging, the mat may be rolled in cardboard and securely taped. The return label can be affixed to the outside of the package. Please fill out the return